🚚 Shipping
1. How can I track my order?
Orders are typically dispatched within 48 hours. You will receive tracking details via email or SMS once your order is shipped.
2. What is the estimated delivery time?
Delivery usually takes 4–7 business days, depending on your location.
3. How does the delivery process work?
We ship through trusted courier partners. A tracking number will be shared with you when your order is dispatched.
4. I need it urgently. Can you help?
Yes! Please email us at hello@litflux.in and we’ll do our best to expedite your order.
5. Do you ship internationally?
Currently, we ship only within India. For international requests, reach out to hello@litflux.in.
📦 Returns
1. I changed my mind. How do I return?
No problem! Contact us at hello@litflux.in within 5 days of receiving your order. We’ll help you initiate a return.
2. I received a damaged item. What should I do?
Please share photos/videos of the damage with us at hello@litflux.in, and we’ll arrange a quick resolution.
💵 Payments
1. What payment methods do you accept?
We accept all major cards (Visa, MasterCard, Amex), UPI, net banking, wallets, and Cash on Delivery (COD).
2. Are there any hidden charges?
No. Our product prices are all-inclusive. Shipping is free. COD charges may apply as per policy.
3. Is it safe to use my card on Litflux?
Yes, we use 256-bit SSL encryption and trusted payment gateways to ensure your information is secure.
4. What steps do you take to prevent fraud?
All transactions are monitored for suspicious activity. We may contact you for ID verification in rare cases to ensure safety.
⏎ Order Changes & Cancellations
1. Can I change my order after placing it?
Unfortunately, orders can’t be modified once submitted. Please double-check details before checkout.
2. Can I cancel my order?
Yes, within 1 hour of placing your order. Email us at hello@litflux.in. After that, it may already be in processing.
3. Do you offer price adjustments?
Sale prices and coupons must be applied at checkout. We don’t offer post-purchase price adjustments.
